Terms of Service
For coaches using the Ironstead coaching portal.
§1 Scope
These Terms of Service govern all contracts between
Ironstead, Owner Jakob Michael Seiffert
Kentroper Weg 60a, 59063 Hamm, Germany
Email: contact@iron-stead.com
(hereinafter "Platform")
and natural or legal persons using the Ironstead coaching portal as a coach (hereinafter "Coach"). The version in force at the time the contract is concluded shall apply.
§2 Contract subject matter
The Platform offers a Software-as-a-Service product for managing strength training coaching: plan creation, live tracking, statistics, communication and optional AI-assisted plan reviews. The coaching service itself is not part of this contract and remains the Coach's sole responsibility.
§3 Registration & Trial
By registering, the Coach makes a binding offer to enter into a contract. The contract is concluded upon confirmation by the Platform. The Coach receives 30 days of trial access with up to one trainee, with no automatic conversion to a paid plan.
§4 Prices & Payment
Available plans, seat capacities and monthly prices are listed in the price table. The contract uses the price of the selected plan displayed and confirmed when you order. All prices are monthly prices in euros including statutory VAT; no additional VAT is added. With per-athlete billing, the number of active trainees determines the monthly price. Packages include a fixed seat capacity; their monthly price applies regardless of how many seats are occupied. Individual seats on top of a package are not offered. Payment is processed via Paddle.com Market Limited as reseller. Billing is monthly in advance.
Every plan includes monthly AI use for reviews of training blocks and progressions, and for analysing, saving and editing text rules. The available scope depends on the selected plan. The Precise review mode uses significantly more AI than reviews run locally. Your remaining AI availability is shown in your account as a percentage only. Plan-specific AI availability renews with each paid billing period. Unused AI access expires at the end of the billing period; it does not carry over. A limited amount of AI use in total is available for the 30 days of the trial under §3.
A change to a larger package, including from per-athlete billing, applies at once: the additional seats are available immediately, and the price difference is charged pro rata for the remaining days of the current billing period. Once payment is confirmed, AI access is expanded for the remaining part of the current billing period. The full monthly scope of the larger package is available with the next paid billing period. A change to a smaller package or to per-athlete billing applies from the next billing period. Until then, the seats and the agreed AI use for the current period remain; no pro-rata refund or credit is issued for the current period. A smaller plan can only be chosen if the number of active trainees does not exceed its seats.
With per-athlete billing, the number of active trainees determines the monthly fee. If a trainee is added and the number thereby exceeds the highest number already paid for in the current billing period, that trainee is charged pro rata for the remaining days. If a trainee is removed, the fee decreases from the next billing period; no pro-rata refund or credit is issued for the current period. If the Coach takes on a trainee again in the same period, up to the highest number already paid for, no further costs arise.
§5 Term & Cancellation
The contract runs for an indefinite period. The Coach can cancel it at any time to the end of the current paid billing period, even at short notice just minutes before renewal, through the “Cancel contracts here” link at the bottom of every page of the website or in the dashboard under Subscription. Decisive is the moment Ironstead receives the cancellation. Termination for cause remains unaffected.
As an alternative, the Coach can lower costs without cancelling: with per-athlete billing by removing individual trainees, with a package by changing to a smaller package or to per-athlete billing. The lower fee applies from the next billing period in each case, per §4. Vacant seats in a package do not reduce the package price. If the Coach has no active trainee left, no costs are incurred on any plan, including a package, from the next billing period onwards; the chosen plan is retained. If the Coach takes on a trainee again, the retained plan resumes or, where the Coach has already scheduled a plan change, the plan chosen in that change; the plan that then applies and the price actually due are shown beforehand and confirmed by the Coach.
Data will be deleted 3 months after the contract ends, unless a statutory retention obligation requires otherwise.
§6 Coach obligations
The Coach warrants that they are professionally qualified to provide strength training advice. They bear full responsibility for the content and safety of training plans. The Platform does not constitute medical or physiotherapy advice.
The Coach is responsible for the lawfulness of the content they enter and for entering it carefully and accurately to the best of their knowledge. This includes rules, notes, plans and information about trainees, including health information. Before entering personal data, the Coach ensures a legal basis under Art. 6 GDPR and, for health data, an additional condition under Art. 9(2) GDPR. The Coach includes information about individual trainees only in trainee-specific rules and notes, not in global rules or unassigned templates.
Rules and other content authored by the Coach remain the Coach's content. The Coach decides which trainees they apply to. The Coach checks platform suggestions, including AI-assisted suggestions, before using them in training. The Coach grants the Platform the non-exclusive rights of use necessary for the purpose of the contract, limited to the duration of the contract. The Platform's own statutory and contractual obligations remain unaffected.
§7 AI Critique
AI Critique is an optional tool. Its suggestions are not a binding professional assessment. Final responsibility for training decisions rests with the Coach.
§8 Liability
The Platform's liability is unlimited for intent and gross negligence. For simple negligence, liability is limited to breaches of material contractual obligations and capped at the foreseeable damage typical for this type of contract. Liability for loss of life, bodily injury or damage to health and liability under the German Product Liability Act remain unaffected.
§9 Final provisions
German law applies. Should any individual provisions be invalid, the remainder of the contract remains in force.
§10 User-generated content & reporting
Where coach and trainee exchange content (text, images, videos, voice messages) via the in-app chat, posting unlawful or infringing content is prohibited: in particular child sexual abuse material (section 184b of the German Criminal Code), harassment, threats, and content infringing copyright or personality rights. Users can report unlawful content via the in-app reporting mechanism (swipe gesture on the relevant message) and at abuse@iron-stead.com (notice-and-action procedure under Art. 16 DSA). The Platform removes reported unlawful content expeditiously upon obtaining knowledge and may suspend the accounts concerned (Art. 6, 16 DSA). Responsibility for the lawfulness of posted content lies with the user who posts it.